FAQs – Zlaant

FAQs

Zlaant is a South African company founded by a doctor and a sports chiropractor, offering innovative solutions for injury prevention and recovery through a range of specialized products and digital resources like the ZlaantApp.
Anyone can benefit from Zlaant as our mission is applicable to all people by supporting health and well-being. By addressing the approach to injury prevention and rehabilitation we ultimately intend to help people be active for longer periods of their lives. Aiding performance from a sports perspective, with less time out injured, but also physical independence from a general wellness and healthy aging perspective.
You can contact Zlaant's customer support via email at support@zlaant.com, through the contact form on our website. Or you can WhatsApp or call us directly using the following number: +27764337782.

Zlaant offers a variety of physical products including the ZlaantBoard, ZlaantBandit, ZlaantOrb, ZlaantShark, ZlaantBolt, ZlaantBar, ZlaantWax. Zlaant also offers digital products in the form of our “Sprints” (specialised circuits), “Programs” and our ZlaantApp.
Each product page on our website provides detailed descriptions and use cases. You can also refer to our body-part specific, or injury specific pages to find the most suitable products for your specific injury prevention or rehabilitation efforts.
Yes, Zlaant is committed to sustainability, and many of our products are designed/manufactured with an eco-conscious approach. This may include direct application of eco-conscious materials where possible, or the affiliation with other environmental brands/businesses to give-back in accordance with our product sales – i.e. material usage.

The ZlaantApp is a comprehensive digital companion that provides a marketplace to best support your active lifestyle. The ZlaantApp offers over 150 guided exercise tutorials, specialised circuits, progressive programs, expert tips, practitioner and coach channels, sport club and event channels, live classes, smart watch and STRAVA integration, and a community chatroom. To help you on your journey to optimal performance and well-being.
The ZlaantApp is available for download on both Android and Apple devices through the Google Play Store and the Apple App Store.

Yes, the ZlaantApp offers a variety of subscription and payment options. Including a monthly subscription of R99.00, a Quarterly subscription (Save 10%), a Bi-annual subscription (Save 15%) and an Annual subscription (Save 50%) - which provides access to all premium content and features.
Yes, there is 1-month free trial for all first time uses of the ZlaantApp.

Place the ZlaantBoard on a flat, smooth and hard surface to best experience the balance board feature of the ZlaantBoard. Follow the exercise tutorials available on the product page, and join the ZlaantApp to improve strength, balance, and flexibility.
The Zlaant products are designed to aid your exercise efforts, helping to ensure you exercise with the correct technique, and appropriately train (“Load”) the right muscles – so you get the outcomes you want. Our massage products are also specialised to different body parts and massage techniques, to help you get the most of your recovery efforts. In doing so helping in injury prevention, rehabilitation, and enhancing overall physical performance.
Yes, many Zlaant products are specifically designed to assist with chronic pain management through techniques like myofascial release, targeted stretching, and strengthening exercises. When performed consistently alongside the activity causing the pain, these corrective actions can help manage and even improve symptoms. Reducing discomfort and importantly protecting your active lifestyle, as you can still engage in your favourite sports.

You can place an order directly through our website. Simply select your desired products and proceed to checkout.
Zlaant uses “Courier Guy” to fulfil our shipping needs, which enables delivery nationwide, and beyond.
Yes, local orders can be collected from “Atlantic Chiropractic” (76 Regent Road, The Point, Cape Town) following liaison with Dr Jesse Roberts at jesse@zlaant.com

Yes, for any orders at R1,500.00 and over, there are no shipping fees added.
For orders under R1,500.00 our standard shipping fee is R120.00, for large orders (10-20kg) our shipping fee is R180.00.
Yes, once your order is shipped, you will receive a tracking number to monitor the delivery status through Courier Guy.

Consumers have the right to return goods within 30-days if there is a manufacturing fault, or if the goods were not the same as those advertised. With the choice of refund or replacement.
If the return is due to a manufacturing defect or an error on our part, Zlaant will cover the shipping costs. For all other returns, the customer is responsible for the shipping costs.

Yes, all Zlaant products come with a 6-month warranty against manufacturing defects, from the date of purchase following presentation of a proof of purchase.
Yes, the warranty excludes damage caused by environmental factors resulting from exposure to humidity, extreme temperature and other adverse elements. Improper use that does not align with the intended purpose of the product as intended by Zlaant, will also void the warranty.

You can join the Zlaant community by subscribing to our newsletter, following us on social media (@zlaantboard), joining the ZlaantApp and participating in Zlaant events, classes, and activations.
The Zlaant community offers motivation, support, and shared experiences from other users. You can celebrate your small wins, get tips from experts, and stay connected with like-minded individuals.

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